Q
Does your product include light sources?
Reply: E27 lampholder lamp product not including bulb. If you have special requirements, the product can be equipped with a light bulb. For all LED lamps with light sources.
Q
Do you accept sample orders?
Reply: Sure, we accept sample orders. Sample time is 3-7 days.
Q
Can you print our LOGO and make our own color box design?
Reply: Sure, please send us your LOGO files and we will make the silk-screen for it. Also, if your order quantity is more than 1000pcs/item, we can make the specially designed packaging for you as we are very professional in OEM.
Q
Do you provide new designs for LED desk lamps in OEM and ODM service?
Reply: Sure, we are a manufacturer with more than 10 years of rich experience in development. We have our own designers and engineers, releasing more than 30 new items per year. We welcome new designs for cooperation.
Q
Do you offer a guarantee for the products?
Reply: Yes, we offer a 1-year warranty for all of our products.
Q
How to deal with the faulty products?
Reply: Firstly, our products are produced in a strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, if there is a quality issue on our end, we will send new lights with your next order for small quantities. We take full responsibility for all cargo delivered to our customers.