Is your product line rich enough to meet our different categories and styles of lighting needs?
Of course, our product line is very rich! No matter what kind of category and style of lighting you need, we can meet your needs. We have a variety of lighting products, including string lights, rope lights, motif lights, festoon lights, and so on. We can also customize according to your specific requirements to ensure that the lighting perfectly matches your overall decoration style.
Can you offer customized service?
Yes, you can customize your logo, packaging, products and so on. But the quantity of each customized order should reach the MOQ (Minimum Order Quantity).
Is there a discount for bulk purchases?
For bulk purchases, we will offer different amounts of vouchers or discounts based on the quantity purchased, and we can also provide free sample services.
What is the general delivery time? Can you ensure on-time delivery?
Depending on the size of the customer's order, the delivery time may vary. Generally speaking, delivery can be made within 25 days.
How do you guarantee the quality of your products?
Our products meet CE, GS, PSE, RoHS, SAA, and UL certifications, and our production facilities hold BSCI certification. We have a strict quality control department that carries out standard inspections before all products are shipped, utilizing advanced testing equipment to ensure corrosion resistance, durability, and service life.
What about after-sales service? Is there a return and exchange policy?
We have a dedicated after-sales team to serve customers at any time, and you will enjoy a one-year quality assurance warranty service after the goods are dispatched.