FAQ
Q Why choose us?
- Large variety inventory: Meet your urgent requirement, 5-10 days delivery.
- Rich experience of export: good reputation and service to help you solve problems.
- Designs customized: Pattern, Company Logo or other special requirements we can make as your request.
- High-quality: All materials are environmental, according to the International quality standard. Specialized quality inspection team to control each production process. Goods quality has CE certificate and according to SGS standard.
Q Can you provide free samples?
Yes, we can provide the free material samples, but usually our customers need to bear the express charge. Some customized products sample need to pay the sample charge, when you placed the order, sample charge will be returned.
Q Do you develop any new designs every year?
Yes, every season there are new designs provided to clients by emails. New catalog refreshed every year will be mailed or emailed to clients.
Q Can you customize our own products, including material, size, color, style etc?
Yes, We can make a sample for your confirmation according to your requirement before order confirmation.
Q Can you make prototype as per my samples or requirements?
With a professional and sophisticated R&D team, we initiate new designs every quarter, which enables us to prototype your samples effectively and efficiently with a minimum similarity of 95%.
Q Can you tell me about popular rattans for my market?
Our sales team has proven expertise in understanding different markets and countries. Please feel free to contact them at any time for consultancy purpose. Currently, our top 3 markets are Southeast Asia, South America and Africa.
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