Q1: Are you a manufacturer or trading company?

A1: We are a professional LED strip light manufacturer with our own manufacturing facility.

Q2: Do you accept OEM services?

A2: Yes, we provide custom OEM services based on your requirements. Minimum order quantities (MOQ) apply.

Q3: How do you ship the goods and how long does it take to arrive?

A3: We typically ship via DHL, UPS, FedEx, or TNT, which usually takes 3-5 days to arrive. Air cargo and sea freight options are also available.

Q4: How do I proceed with an order for LED strip lights?

A4: First, share your specific requirements or applications. Second, we will provide a quote based on your requests. Third, sample validation and deposit confirmation are processed. Fourth, we proceed to arrange production.

Q5: Is it possible to print my custom logo on the LED light products?

A5: Yes. Please inform us formally prior to production and confirm the design specifications based on our samples.

Q6: Do you offer warranties for your products?

A6: Yes, we provide a 2 to 5-year warranty on our product range.