Q: What kind of company are you?
We are a multinational corporation specializing in the Catering and Hospitality industry. We have more than 19 years of experience working with some of the world's most famous Restaurant and Hotel brands, supplying them with quality products, layout design, management, and transportation services.
Q: Why choose us for your catering and hospitality needs?
- One-Stop Solution since 2005: Serving over 10,000+ satisfied customers globally in over 108 countries.
- Massive Selection: More than 95,700 products, helping you save up to 65% on costs.
- Best Pricing Guarantee: We ensure you receive high-quality products at the best possible prices.
- In-House Manufacturing: Owned facilities allow us to provide better products, superior quality, excellent service, and comprehensive after-sales support.
Q: What products and services do you offer?
We provide a full range of support services, including tableware, furniture, kitchenware, kitchen equipment, barware, buffet equipment, uniforms, decoration, disposable products, and lighting. Additionally, we offer expert restaurant layout design, logistics and transportation, risk management, restaurant consulting, and franchise services.
Q: Do you offer customization and custom packaging services?
Yes, we provide customized products and services. Whether it's tableware, furniture, or overall layout design, we can tailor our offerings to meet your unique branding needs. We also supply custom packaging options, including printed bags, color boxes, and more.
Q: How are products shipped internationally?
We offer global logistics and shipping services customized to your location and specific order details. Shipping options include ocean freight, air freight, rail transport, and courier services (FedEx, DHL). We support multiple terms, including FOB, CIF, CFR, EXW, DAP, DDP, LCL, FCL, and door-to-door delivery.
Q: What is the sample policy and standard production time?
Existing samples are free of charge and usually prepared in 7 days, with shipping freight collected. Customized sample costs and times vary based on specifications. The standard production time for regular orders is approximately 30 days, subject to the product types, quantities, and seasonal factors.