Q1: Can these lights be used outdoors?
A1: Yes, the lights are rated IP44/IP65 waterproof, making them fully suitable for both indoor and outdoor decorations.
Q2: How long is the delivery time?
A2: Standard orders are usually processed and shipped within 7-12 days.
Q3: Do your products have quality certifications?
A3: Yes, all our LED lights are CE and ROHS certified to guarantee quality and safety.
Q4: What is your warranty policy?
A4: We offer a 2-year warranty for our products under normal usage circumstances (damage caused by human factors is excluded).
Q5: Do you supply spare parts in case of damage?
A5: Yes, we provide 3% spare parts for the LED string lights alongside your shipment.
Q6: Do these products come with installation guidelines?
A6: Yes, detailed installation instructions and a product warranty certificate are included in the packaging. If necessary, a technician can assist with installation support.